current career opportunities at Peoples


Thank you for your interest in employment at Peoples. We're especially interested in people who demonstrate a customer focus, who are action oriented, problem solvers and complete day-to-day responsibilities with integrity and trust. If you have questions regarding employment with our banking family, please contact:

Lori Premeau
715.847.4085

Peoples State Bank is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of age, race, color, gender, gender identity, sexual orientation, national origin, religion, disability, protected veteran status and other protected classifications. EEO/AA Employer/Vet/Disabled.

We only accept online applications and only when there is a job opening.


Click Here to Apply

Date: April 21, 2016
Job Title: Call Center Representative
Job Location: 1905 Stewart Avenue, Wausau WI 54401
Status: Part-time, nonexempt (hourly)
Hours: Approximate hours are between the time frame of 7:15 a.m. – 6:00 p.m. M-F, including a Saturday morning rotation


At Peoples, it’s about our customers, employees and shareholders. Peoples is a community bank that consistently delivers a high level of service. We pride ourselves in having the agility needed to be flexible for our customers, and the technology that makes us one of the leading community banks in central and northern Wisconsin. We have knowledgeable bankers that make decisions locally, and together with our customer service staff, we are a team that works together for a common goal. Together, we are all responsible for a culture of engagement.

Job Summary:

Provide information and problem resolution for internal and external customers over the phone. Cross-sell products and services via the telephone to customers and prospects.

Primary Duties and Responsibilities:

  • Handles calls with professionalism and follows up on any additional action related to each transaction.
  • Answers questions from callers about bank products and services and makes appropriate recommendations.
  • Cross-sells products and services to customers and identifies opportunities to refer customers to other departments.
  • Handles complaints or situations through effective problem solving techniques.
  • Performs other customer service duties over the phone such as check ordering and account reconciliation.
  • Completes reports and productivity data for management.

Desirable education, experience and skills:

  • High school diploma or equivalent required plus 3 to 4 years in a customer service and sales environment; or equivalent combination of education and experience. Previous call center or banking experience preferred.
  • Customer service orientation with a desire to help and provide problem resolution for customers.
  • Ability to multi-task, learn and retain information in a fast paced environment.
  • Ability to use a multi-line phone system and various Microsoft programs such as Word, Excel, and Outlook.
  • Excellent skills in listening and speaking in order to communicate effectively with internal and external customers.

Performance Measurements:

  • Ability to interact and communicate positively with internal and external customers
  • Knowledge of bank products and services
  • Ability to cross sell services to meet customer’s needs

We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.


Click Here to Apply

Date: April 5, 2016
Job Title: Call Center Representative
Job Location: 1905 Stewart Avenue, Wausau WI 54401 or 8 East Anderson Street, Rhinelander, WI 54501
Status: Full-time, nonexempt (hourly)
Hours: Approximate hours are between the time frame of 7:15 a.m. – 6:00 p.m. M-F, including a Saturday morning rotation


At Peoples, it’s about our customers, employees and shareholders. Peoples is a community bank that consistently delivers a high level of service. We pride ourselves in having the agility needed to be flexible for our customers, and the technology that makes us one of the leading community banks in central and northern Wisconsin. We have knowledgeable bankers that make decisions locally, and together with our customer service staff, we are a team that works together for a common goal. Together, we are all responsible for a culture of engagement.

Job Summary:

Provide information and problem resolution for internal and external customers over the phone. Cross-sell products and services via the telephone to customers and prospects.

Primary Duties and Responsibilities:

  • Handles calls with professionalism and follows up on any additional action related to each transaction.
  • Answers questions from callers about bank products and services and makes appropriate recommendations.
  • Cross-sells products and services to customers and identifies opportunities to refer customers to other departments.
  • Handles complaints or situations through effective problem solving techniques.
  • Performs other customer service duties over the phone such as check ordering and account reconciliation.
  • Completes reports and productivity data for management.

Desirable education, experience and skills:

  • High school diploma or equivalent required plus 3 to 4 years in a customer service and sales environment; or equivalent combination of education and experience. Previous call center or banking experience preferred.
  • Customer service orientation with a desire to help and provide problem resolution for customers.
  • Ability to multi-task, learn and retain information in a fast paced environment.
  • Ability to use a multi-line phone system and various Microsoft programs such as Word, Excel, and Outlook.
  • Excellent skills in listening and speaking in order to communicate effectively with internal and external customers.

Performance Measurements:

  • Ability to interact and communicate positively with internal and external customers
  • Knowledge of bank products and services
  • Ability to cross sell services to meet customer’s needs

We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.


Click Here to Apply

Posted: March 28, 2016
Job Title: Talent Acquisition & Development Specialist
Job Location: Stewart Avenue
FLSA Status: Exempt Fulltime
Hours Requirement: Work within normal business hours.


At Peoples, it’s about our customers, employees and shareholders. Peoples is a community bank that consistently delivers a high level of service. We pride ourselves in having the agility needed to be flexible for our customers, and the technology that makes us one of the leading community banks in central and northern Wisconsin. We have knowledgeable bankers that make decisions locally, and together with our customer service staff, we are a team that works together for a common goal. Together, we are all responsible for a culture of engagement. If this sounds like something you would like to be a part of and have the qualifications, apply today.

Job Summary:

Responsible for sourcing, developing, coordinating, and facilitating training activities that are aligned with the strategic goals of the bank to support employee and organizational development. Will also participate in recruitment of quality candidates and onboarding of new employees to ensure long-term engagement.

Essential Duties and Responsibilities:

  • Work with HR leader and other bank department leaders to identify, define and development effective training programs for all employees as well as for teams or individuals to improve knowledge, skills, effectiveness and productivity
  • Communicate training initiatives to engage employees in participation and learning
  • Facilitate training sessions using effective adult learning techniques. Use a variety of media to tap into different employee learning styles
  • Assist HR leader with designing and conducting leadership development sessions
  • Consult with managers to ensure individual learning plans are in place for new hires
  • Provide mechanisms to reinforce learning principles of classroom programs
  • Help managers with their employee performance coaching and developmental efforts to help ensure performance improvement and employee engagement
  • Develop “train the trainer” programs, and coach others involved in training efforts
  • Coordinate employee course registrations for external programs such as webinars, WBA schools and conferences when requested as well as internal programs when offered
  • Coordinate training materials and room preparation for programs held in our facilities for our employees
  • Maintain employee training records to ensure we are meeting our development goals
  • Continuously evaluate training activities to ensure they are meeting the needs of the organization.
  • Recruit qualified applicants by composing effective ads, posting opportunities on website and other sites, using social media, working with school placement offices and employment agencies when necessary
  • Work with temporary staffing agencies for temporary work assignments
  • Screen applications, determine most suitable match, conduct prescreen phone interviews and or in person interviews and recommend and schedule second interviews with hiring managers
  • Evaluate pre-employment references and credit checks
  • Log all applications for affirmative action records
  • Conduct and coordinate new employee orientations
  • Maintain a current knowledge of legal and regulatory requirements impacting Human Resources in the recruitment and training areas. Maintain general knowledge of all bank processes to be able to provide information to new personnel.
  • Promote and exemplify the desired culture and philosophies of the organization
  • Participate in other human resources functions and activities to help deliver service excellence to our staff, meet department and organizational goals.
  • Keeps abreast of new techniques and developments in training and recruitment by maintaining involvement with professional affiliations and networking with others in the HR field.
  • Give back to the community in numerous ways to represent corporate citizenship and Pride in Peoples.

Key Contacts:

Internal

  • Has daily contact with all employees in performance of recruitment and trainings responsibilities
  • Works with managers to help recruit and develop employees.
  • Daily contact with others on the HR team.

External

  • Has regular contact with outside applicants to prescreen and answer their inquiries about our job opportunities.
  • Contact with outside recruitment resources for job postings and/or referrals.
  • Contact with training vendors to discuss organizational needs and training solutions.

Desirable Education, Experience & Skills:

  • Bachelor’s degree in a relevant field plus at least three years of working within a human resource team with an emphasis on training and recruitment responsibilities. SHRM –SCP or SPHR or SHRM-CP or PHR preferred. Professional services and office work environment a plus.
  • Ability to effectively facilitate learning sessions with both large and small audiences to accomplish the stated objectives.
  • Strong interviewing skills with demonstrated track record of hiring the right fit for the organization.
  • Must have organizational, problem solving, public speaking and analytical skills.
  • Able to exercise a reasonable amount of independent judgment under minimal supervision.
  • Above average communication skills. Excellent interpersonal skills.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Proficient at Office Excel and Word.
  • Must be able to exercise confidentiality and discretionary judgment.
  • Must present a professional image, and gain creditability with others easily.

COMPETENCIES:

  • Customer Focused
  • Organizational Savvy
  • Tech Savvy
  • Instills Trust
  • Manages Complexity
  • Nimble Learning
  • Decision Quality
  • Being Resilient
  • Action Oriented
  • Demonstrates Self-awareness
  • Resourcefulness
  • Communicates Effectively
  • Drives Results
  • Plans and Aligns
  • Collaborates

We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Click Here to Apply

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