current career opportunities at Peoples


Thank you for your interest in employment at Peoples. We're especially interested in people who demonstrate a customer focus, who are action oriented, problem solvers and complete day-to-day responsibilities with integrity and trust. If you have questions regarding employment with our banking family, please contact:

Scott Staszak
715.847.4026

Lori Premeau
715.847.4085

Peoples State Bank is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of age, race, color, gender, gender identity, sexual orientation, national origin, religion, disability, protected veteran status and other protected classifications. EEO/AA Employer/Vet/Disabled.

We only accept online applications and only when there is a job opening.


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Date: January 3, 2017
Job Title: Universal Customer Service Representative
Job Location: 314 Main Street, Marathon, WI 54448
Status: Full-time, nonexempt (hourly)
Hours: Monday – Friday, with rotating Saturday Morning Coverage

At Peoples, it’s about our customers, employees and shareholders. Peoples is a community bank that consistently delivers a high level of service. We pride ourselves in having the agility needed to be flexible for our customers, and the technology that makes us one of the leading community banks in central and northern Wisconsin. We have knowledgeable bankers that make decisions locally, and together with our customer service staff, we are a team that works together for a common goal. Together, we are all responsible for a culture of engagement. This is your opportunity to be a part of the Peoples team. Come join the best bank by applying today!

Job Summary:

Create and build retail customer relationships, perform new account opening for retail and commercial customers and related responsibilities associated with retail sales and customer service functions of the Bank, while exercising discretion and independent judgment. Perform all duties associated with a senior level CSR. Work closely with the branch manager to positively influence the sales culture and customer service functions of the branch.

Primary Duties and Responsibilities:

  • Performs all activities related to the opening or closing of all types of retail time and demand deposits including certificate of deposits, IRA’s, H.S.A.’s, estate accounts, funeral trusts, etc., ensuring that applicable regulations, disclosures, policies and procedures are followed.
  • Makes qualified referrals for investment services, annuities, all types of consumer loans, mortgage loans commercial loans and deposit accounts and merchant services. Has the ability to offer and input credit card applications into vendor system.
  • Maintains favorable customer relations and cross-sells Bank services through profiling customers and identifying additional needs, ensuring that the most positive and profitable relationship possible exists between the Bank and its customers.
  • Maintain favorable customer relations through proper handling of all banking transactions. Record and verify significant information as required by bank policy and procedures. Responsible for accurately performing transaction overrides.
  • Utilizes various reports and profiles to build and strengthen banking relationships by actively participating in variety of calling campaigns and marketing programs.
  • Assists customers with balancing and reconciliation of their accounts and other customer service issues that occur in banking environment.

Goals:

Must meet specific production/sales goals and can include deposits goals, referral to Wealth Management, first mortgages and consumer loans and specific cross-sell ratio goals to help build profitable banking relationships.

Other Duties & Responsibilities:

  • Provides assistance to co-workers with customer inquiries or problems. Ensures prompt and courteous responses to customer inquiries.
  • Ability to perform all associated duties (i.e., stop payments, check and statement copy requests, electronic fund transfer errors, etc.) as the need arises.
  • Maintains educational and professional expertise through attendance at job related classes, seminars, conferences, and workshops.
  • Involvement in professional, civic, and community events to demonstrate Peoples’ commitment to the community.

Key Contacts:

Internal:
Respond to all customer service questions posed by other bank employees.

External:
Bank customers, their personal representatives, accountants, attorneys, etc., in responding to inquiries as part of the customer service function.

Various individuals at other financial institutions in assisting Bank customers with matters involving multiple institutions.

Register of Deeds personnel, probate court officials, funeral directors, Federal Reserve Bank personnel on matters affecting Bank customers and/or their legal representatives.

Desirable education, experience and skills:

  • High school diploma or general education degree (GED) plus 2-5 years of senior level CSR with account opening experience demonstrating strong customer service skills, sales/referral results and a proactive desire for self-development. Must have a thorough understanding of banking to deliver service excellence.
  • Sales orientation with the ability to meet specific monthly and annual sales goals.
  • Excellent interpersonal and communication skills required.
  • Ability to identify customer needs and develop creative, workable solutions and provide problem resolution to satisfy the customer.
  • Familiarity with the local financial marketplace (competitors, demographics, geography, industries, etc.) to address customer inquiries.
  • Demonstrate follow-thru and follow up and have the ability to problem solve, prioritize tasks, and meet deadlines.

Performance Measurements:

  • Ability to meet all performance expectations including meeting specific sales goals
  • Ability to solve problems with limited consultation from others
  • Positive interaction with internal and external customers
  • Consistent demonstration of service excellence core values

We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Click Here to Apply


Click Here to Apply

Posted: November 23, 2016
Job Title: Customer Service Representative (Teller)
Job Location: Rib Mountain
Status: Limited-part-time (Less than 20 hours a week)
Hours: Typical hours are between the time frame of 7:45 a.m. – 6:15 p.m., and rotating Saturday mornings


Are you tired of those retail hours? Maybe you have to work all weekends when everyone is having fun and making plans. Rotating Saturday hours are only till noon, so rest assured, you will be home in time for dinner and have those great weekends to spend with family, friends, or some me time. Come join a friendly atmosphere. Peoples State Bank is where it is at!

At Peoples, it’s about our customers, employees and shareholders. Peoples is a community bank that consistently delivers a high level of service. We pride ourselves in having the agility needed to be flexible for our customers, and the technology that makes us one of the leading community banks in central and northern Wisconsin. We have knowledgeable bankers that make decisions locally, and together with our customer service staff, we are a team that works together for a common goal. Together, we are all responsible for a culture of engagement. This is your opportunity to be a part of the Peoples team. Come join the best bank by applying today!

Job Summary:

  • Responsible for providing service excellence, cross-selling products and services and conducting financial transactions for our customers while following bank procedures.
  • Possess product knowledge and promote a sales culture. Exercise discretion, judgment, and initiative regarding transactions, inquiries, and cross-selling opportunities.
  • Confidentiality is required in all phases of employment.

Education and Experience:

  • High school diploma or general education degree (GED) plus previous customer service, cash handling and sales experience demonstrating strong customer service skills, sales/referral results and a proactive desire for self-development; or a similar external customer service position that has demonstrated sales skills and results.
  • Sales orientation with the ability to meet specific monthly and annual goals.
  • Excellent interpersonal and communication skills.
  • Ability to manage multiple tasks simultaneously in a fast paced environment.

Performance Measurements:

  • Ability to interact positively with internal and external customers
  • Knowledge of bank products and services
  • Ability to cross-sell services to meet customer’s needs

We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Click Here to Apply


Click Here to Apply

Job Title: Marketing Intern
Job Location: 1905 Stewart Avenue, Wausau WI 54401


At Peoples, it’s about our customers, employees and shareholders. Peoples is a community bank that consistently delivers a high level of service. We pride ourselves in having the agility needed to be flexible for our customers, and the technology that makes us one of the leading community banks in central and northern Wisconsin. We have knowledgeable bankers that make decisions locally, and together with our customer service staff, we are a team that works together for a common goal. Together, we are all responsible for a culture of engagement. This is your opportunity to be a part of the Peoples team. Come join the best bank by applying today!

Job Summary:

Peoples State Bank is looking for a qualified Marketing Intern that will be responsible for all administrative tasks within the marketing department as well as completion of projects and assists with the implementation of marketing programs.

Primary Duties and Responsibilities:

  • Perform full range of duties pertaining to the marketing function, including, but not limited to receiving and answering both in-person and telephone inquiries from customers, prospects, and vendors.
  • Copy, route, and make changes as directed for the editing and proofing of marketing materials. Follow-up on any questions concerning copy changes.
  • Assists with marketing and PR projects, such as campaigns, promotions, social media, and media coordination.
  • Preparation and distribution of various marketing reports, brochures, and press releases.
  • Assists with planning and executing events including bank seminars, open houses, and community events.
  • Processes and follows up with community donation requests.
  • Assistance with writing internal marketing communications such as newsletter articles.
  • Upon direction, coordinate the ordering and inventory of promotional items, supplies and other vendor services. At times, this may include delivery or pick up of materials for the marketing/sales department.
  • Perform other duties, as assigned.

Confidentiality is required in all phases of employment.

Knowledge, Education and Experience:

  • Undergraduate student who is majoring in Marketing, Sales, Communications, or Advertising.
  • This person should have excellent verbal and written communication skills, with extensive knowledge of Web and social media.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to
  • effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Must have the ability to operate the following equipment: telephone, copy machines, PC and printer.
  • Must have working knowledge of the following software programs: word processing, spreadsheets, database management and presentation

We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Click Here to Apply

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