Wausau, Wis. (June 29, 2021) Peoples State Bank promoted Jeffrey Saxton to Vice President, Retail Group Leader. With the promotion, Saxton expands his leadership duties, from his experience managing the bank’s mortgage team to now managing all retail banking efforts.
“Jeff has a passion for expanding the bank’s digital banking platforms, making it easier for customers to access their money, and perform routine banking services,” said Scott Cattanach, Peoples State Bank President and CEO. “His mortgage team leadership over the past six years proves he is capable of taking on a larger role at Peoples as we change to match new retail customer expectations.”
Saxton will provide direction to the bank’s retail, mortgage, and wealth management staff. He will work with Peoples retail team to expand and integrate digital banking platforms for multiple channel delivery that customers have come to need while maintaining the customer service attention to which they’ve grown accustomed.
“Customer experience in the financial industry is going through a revolution. Customers want personalization, real-time interactions, great customer service, and outstanding customer support—and now they want it through various digital self-service platforms,” said Saxton. “We’ll work hard to meet customer’s needs no matter the banking platform they choose. It all starts with listening to our customers and finding ways to help them achieve their banking potential.”
Saxton has more than 15 years of experience in the banking industry, working for both national and community banks. He guided Peoples mortgage team for the past six years, growing the portfolio 26 percent.
Saxton’s promotion came after the announcement by Maureen Jorgensen—who, after nearly ten years at Peoples—announced she would retire at the end of 2021.
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Peoples State Bank is a community bank headquartered in Wausau, Wisconsin, serving north, central, and southeast Wisconsin from ten full-service banking locations in Marathon, Oneida, Vilas, Waukesha, and Milwaukee Counties, as well as a commercial loan production office in Stevens Point, WI.